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How 8v888 Handles Your Personal Information

This Privacy Policy tells you exactly what data 8v888 collects when you open an account, make a deposit through bKash, Nagad or Rocket, and use our lobby — and how we keep it secure.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device data clarityYour right to request or delete data
8v888 How 8v888 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to ask about your data, request a copy of what we hold, or raise a concern about how your information has been handled, our support team can help. Use any of the channels below. When contacting us about a privacy matter, include your registered account number so we can locate your records quickly and respond without delay.

Team online

Live Chat

Start a live chat session directly from the 8v888 lobby. Give your account number and state your privacy request clearly so the agent can route it correctly.

Email Support

Send your privacy request to our support email address. Include your registered mobile number and a description of the data you want to access or remove.

Account Help Page

Log into your 8v888 account and visit the Help section. From there you can submit a data request form tied directly to your account wallet and contact details.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply security measures across your account — from the moment you verify your bKash or Nagad wallet to every login session on mobile. Here is what that looks like in practice across the four areas that matter most to your privacy.

Account Security

Each login triggers an OTP sent to your registered mobile number. This step prevents anyone else from accessing your account data even if your password is compromised.

Payment Data Handling

Your bKash, Nagad and Rocket wallet details are used only to process your transactions. We do not store full wallet credentials beyond what verification requires.

Cookie and Device Data

Cookies track your session and lobby preferences on your phone or desktop. You can adjust cookie settings in your browser; some features may work differently if you do.

Data Retention and Deletion

We keep your account data while your account is active. After closure, a limited retention period applies under applicable regional rules. Request deletion through the Help section in your account.

Common Questions About Your Privacy at 8v888

Below are the questions we hear most often about how your personal data is collected, stored and managed on 8v888. If your question is not covered here, reach out through the support channels listed above.

We collect your name, mobile number, email address and the wallet identifier you use — bKash, Nagad or Rocket — to verify your account and process payments correctly.

We share data only with payment processors, such as those handling your Nagad or Rocket transactions, and with fraud-prevention services. We do not sell your data to anyone.

A limited retention period applies after account closure, as required by applicable rules in eligible regions. Contact our support team to find out the exact timeframe for your account.

Yes. Log in, go to the Help section and submit a data access request. Include your registered mobile number so we can locate and package your records accurately.

Wallet identifiers are used only during transaction processing. We do not retain full wallet credentials beyond what account verification requires, and every login is protected by OTP.

This policy covers all accounts created through 8v888 in eligible regions. Whether it applies to you depends on your local law and the regions currently served by 8v888.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.