Reference

What You Agree To When You Use 8v888

These terms set out the rules that apply when you open an account, deposit funds, and use any part of the 8v888 platform. Access and eligibility depend on your local law and the regions we currently support, so read through before you get started.

Account holder termsbKash, Nagad, Rocket depositsWithdrawal conditionsEligibility by regionSupport contact rights
8v888 What You Agree To When You Use 8v888
TERMS CONTACT PATHS

Reach Us About These Terms

Team online

Live Chat

Open the chat widget from any page in your account. Raise a specific terms question and our team will point you to the relevant clause or escalate it.

Email Support

Send a written query to our support address if you need a documented response about a term, account restriction, or withdrawal condition under these rules.

Account Help Centre

Log in and visit the Help section for a searchable list of policy answers covering deposits via bKash, Nagad, Rocket, and account eligibility questions.

HOW WE HANDLE THIS

Security, Retention and Your Account Rights

We take the handling of your account data and payment activity seriously. Here is how we approach the key areas these terms cover — from data retention to security practices and how you can request changes to your account.

Account Security

Your account is protected by OTP verification at login. Never share your PIN or OTP with anyone. If you suspect unauthorised access, contact us through live chat immediately.

Data Retention

We retain account and transaction records for as long as required under applicable rules in supported regions. You may request a summary of stored data by contacting support in writing.

Payment Verification

Withdrawals to bKash, Nagad, or Rocket go through a verification step where the wallet number must match the one registered on your account. This step protects your funds.

Requesting Changes

To update your registered mobile number, wallet details, or contact information, submit a request through the Help Centre. Changes take effect once our team verifies your identity.

Common Questions About These Terms

If you have a specific question about how these terms affect your account or a transaction, the answers below cover the situations we hear about most. For anything not listed here, use live chat or email support.

Yes. Deposits and withdrawals through bKash, Nagad, and Rocket are all covered. Your wallet number must be registered on your account before a withdrawal is processed.

Holding multiple accounts violates these terms. We may suspend all associated accounts and review any pending withdrawals until the situation is resolved through our support team.

Access depends on your local law and the eligible regions we currently serve. These terms do not override local restrictions. Check whether 8v888 is available in your area before creating an account.

We notify you through the contact registered on your account before changes take effect. Continuing to use the platform after that notice counts as acceptance of the updated terms.

Submit a written request through email support or the Help Centre. We will provide a summary of stored data in line with the retention rules that apply to your region.

Contact us through live chat straight away. We can temporarily restrict your account, review recent activity, and guide you through the steps to secure it and update your login credentials.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.